CALL US AT 0425 229 090 SHIPPING – Lock and Latch


Here at Lock and Latch our shipping policy is very simple.  We charge a flat rate of $9.95 per order.  The benefit to the customer is that you always know what your shipping costs will be, and for large orders we absorb the extra costs of shipping as a discount to the customer.

Our sash window add on weights are excluded from this arrangement.  Because of the weight of these items, shipping rates are customized depending on the quantity being purchased.  The shipping cost will be automatically calculated at check out.

We use Aus Post as well as other courier services.  You will be sent a notification within 24 hours advising of an approximate delivery time.  We will notify you ASAP if any item is out of stock and you will have an option to cancel your order.

Deliveries are usually received within 2 business days of your order being processed.

If you are in urgent need of your items, please contact us on 0425 229090 and we will arrange an express service if possible.