SHIPPING

Unfortunately we are unable to guarantee any delivery times. 

If you are in urgent need of your items, please contact us on 0425 229 090 as we can arrange an express service if available.  We also have a pick up option.

We always recommend having all materials onsite PRIOR to commencing any restoration project as sometimes delays occur in the courier network which are outside of the control of Lock and Latch. 

We use Aus Post as well as other courier services. We will notify you ASAP if any item is out of stock and you will have an option to cancel your order.  We charge a flat rate of $9.95 per order for all hardware orders Australia wide* regardless of size or destination.

*Add On Weights, Draught Proofing products and Sash Cord are excluded from our flat rate $9.95 shipping rates as well as orders from outside of Australia

For international orders please contact us on +61 425 229 090 to get a quote for shipping.

For most items your to order will picked and packed within 2 business days of receiving your order.  Delivery time frames are based on the time taken once the order has been picked up from our Warehouse.  These times are estimates and not guarantees

ESTIMATED DELIVERY TIMES

NSW, QLD, VIC,

Metro areas – 2-5 business days

NSW Regional & Country areas – 3-14 business days

WESTERN AUSTRALIA

Perth & Metro areas – up to 10 business days

Western Australia Regional areas – 3-14 business days

Public holidays, especially around Christmas, tend to cause delays due to increased volume and reduced working hours. Many courier services experience slower processing times, and there's often a backlog of parcels.  Please allow for delays during this time.